Crisis Response, Community Led
CRCL is a mobile, community-led service that provides mental health support to people 13 years and older who are experiencing a mental health crisis.
Find Your Local CRCL
Crisis can look different for everyone. You
might reach out for help if you are:
• Feeling grief, panic, or anxiety
• Feeling or acting in ways that are different or distressing
• Experiencing thoughts of self-harm
• Experiencing thoughts of suicide
• Concerned for the wellbeing of
someone who may be experiencing a
mental health crisis
Providing a mental health response to a mental health crisis.
When you reach out, a CRCL dispatcher will answer and assess your incoming call or text. If you or someone you care about is experiencing a mental health crisis that could benefit from in-person support, CRCL will send a team of trained crisis responders to reduce distress, provide safety and support, help with referrals to other services and offer post-crisis follow-up.
CRCL can come to you, on your terms, to listen with understanding and compassion.
Driven By Lived Experience
CRCL was developed thanks to the longstanding advocacy of people with lived experience of mental health challenges, and the service has been built with the leadership and guidance of lived expertise. CRCL services are delivered by people with a combination of lived expertise and professional experience in mental health.
Need help? You can find a CRCL team in six communities across BC.
If you are witnessing or experiencing a life-threatening emergency, please call 9-1-1. If you need someone to talk to or are looking for mental health resources, find help now.
SERVICE HOURS: 8:00am – 12:30am, 7 days/week
PHONE NUMBER (call): 1-888-261-7228
PHONE NUMBER (text): 778-839-1831
Services available in English and Farsi
Operated by CMHA North & West Vancouver Branch
SERVICE HOURS: 7:00am – 11:30pm, 7 days/week
PHONE NUMBER (call/text): 778-727-3909
Operated by Lower Mainland Purpose Society
SERVICE HOURS: 7:30am – 12:30am, 7 days/week
PHONE NUMBER (call/text): 250-818-2454
Operated by AVI Health & Community Services
SERVICE HOURS: 10am – 10pm, 7 days/week
PHONE NUMBER (call/text): 778-349-3459
Operated by Prince George Native Friendship Centre
SERVICE HOURS: 10:30am – 5:30pm, Monday – Friday
PHONE NUMBER (call/text): 250-681-4878
Operated by AVI Health & Community Services in partnership with K’ómoks First Nation
Coming Soon
Operated by Kamloops Aboriginal Friendship Society
A more compassionate society starts with a circle of support.